Privacy Policy
How Convert My Docs handles files, privacy, and advertising
This policy explains how Convert My Docs approaches document privacy, browser-based processing, temporary file handling, analytics, cookies, advertising, and user contact information.
Our privacy approach
Convert My Docs provides online tools for OCR, PDF conversion, Word conversion, image conversion, and CV building. These tools may involve files that contain names, addresses, contact details, invoices, school work, business records, receipts, or other personal information. Because of that, the platform is designed to avoid unnecessary accounts, permanent file storage, and confusing file handling.
The current site does not require users to create an account before using the tools. You do not need to log in to use Image to Text, PDF to Text, PDF to Word, Word to PDF, Image to PDF, or the CV Builder. Avoiding accounts means Convert My Docs does not need to collect account passwords, profile records, billing profiles, or user dashboards for ordinary conversion tasks.
The site uses a practical privacy model: process in the browser where possible, use temporary processing where needed, keep users informed about limitations, and avoid storing uploaded files permanently. No online tool can remove every privacy risk, so users should still decide carefully which files are appropriate to process.
Browser-based processing
Image to Text OCR
The Image to Text tool uses Tesseract.js to perform OCR in the browser. OCR means optical character recognition: the tool reads printed text from an image and turns it into editable text. Supported image types include JPG, JPEG, PNG, and WEBP. Because OCR runs in the browser, the image is handled on your device for the extraction task instead of being permanently stored by Convert My Docs.
OCR results depend on the image. Clear, bright, straight text usually produces better results than blurry, angled, dark, or handwritten text. The extracted result is shown in an editable text box, and users can copy it or download it as TXT, DOCX, or PDF.
Image to PDF and CV Builder
The Image to PDF tool is designed to create a PDF from selected images in the browser where possible. Users can upload images, preview them, reorder them, convert them into one PDF, and download the result. The CV Builder lets users enter personal details, work history, education, skills, languages, references, certifications, achievements, and other optional fields.
The CV Builder can save data locally in the browser when the user chooses to save. This local browser save is not the same as server storage. It is stored on the user's device/browser and can be cleared by the user through the app or browser storage settings.
PDF and Word file handling
The PDF and Word tools are designed for temporary document conversion. PDF to Text extracts selectable text from PDF pages. PDF to Word Beta converts extracted PDF text into a DOCX file. Word to PDF reads DOCX content and creates a PDF. These tools are useful for reports, assignments, letters, simple forms, CVs, and business documents, but conversion accuracy can vary depending on the file.
PDFs may contain selectable text, scanned page images, tables, columns, images, or complex layout instructions. If a PDF page is scanned or image-based, text extraction may not find real text and may show a warning that OCR is needed. Word documents may include styles, lists, headings, page breaks, tables, images, and layout elements. Word to PDF preserves basic text structure such as paragraphs, headings, bullet lists, and spacing, but it may not reproduce every advanced layout exactly.
Convert My Docs does not offer permanent file hosting. The purpose of these tools is to process the selected file for the conversion task and let the user download the result. Users should keep their original files until they have checked the converted output.
Information we may receive
Information you provide directly
If you contact Convert My Docs by email or through the contact form, you may provide your name, email address, topic, and message. The contact form opens your email app and does not store form submissions on a Convert My Docs server. If you choose to send an email, that message is handled through your email provider and received at hello@convertmydocs.co.za.
Technical information
Like most websites, Convert My Docs may receive basic technical information through hosting, browser requests, analytics, or security systems. This may include pages visited, browser type, approximate device information, referrer information, timestamps, and error logs. This information helps operate the website, diagnose issues, and improve the tools.
Analytics, AdSense, and cookies
Convert My Docs includes optional support for analytics tools such as Google Analytics and Microsoft Clarity. These tools are only active when the relevant environment IDs are configured by the site owner. Analytics can help understand which pages are useful, which tools need improvement, and whether visitors encounter errors.
Convert My Docs also supports Google AdSense advertising. When AdSense is enabled, Google may use cookies, device identifiers, or similar technologies to serve ads, limit ad frequency, measure ad performance, detect invalid activity, and personalize advertising where applicable. Ad areas are labeled as advertisements. Convert My Docs does not hardcode the AdSense publisher ID in source code; it is configured through an environment variable.
Cookies may also be used by browsers, analytics providers, advertising providers, or hosting systems. Users can manage cookies through browser settings. Disabling some cookies may affect analytics, advertising personalization, or some website behavior, but the main document tools are designed to remain usable without requiring a Convert My Docs account.
How users can protect their documents
Before using any online tool, review the file and remove anything unnecessary. If you only need one page from a PDF, avoid processing the whole document. If you only need a small section of a screenshot, crop it first. If a CV contains information you do not want to share, edit it before converting or downloading.
Do not upload files that you are not allowed to process. Business documents, customer records, school information, contracts, medical documents, identity documents, and financial records may have additional rules or confidentiality requirements. You are responsible for deciding whether you have the right to use a document with an online tool.
After downloading a converted file, check it before sending it to someone else. OCR can make mistakes, PDF extraction can reorder text from complex layouts, and Word conversion can simplify advanced formatting. Privacy and accuracy both improve when users review the final output.
Changes to this policy
Convert My Docs may update this Privacy Policy as tools, advertising, analytics, or file handling practices change. The latest version will be available on this page. If you have questions about privacy or file handling, contact us through the Contact page.
Frequently asked questions
Does Convert My Docs permanently store my uploaded files?
No. Convert My Docs is designed around browser-based or temporary processing and does not permanently store uploaded files.
Does Image to Text OCR run in my browser?
Yes. The Image to Text OCR tool uses Tesseract.js for browser-based OCR where the image is processed on your device.
Can Google AdSense use cookies?
Yes. When AdSense is enabled, Google may use cookies or similar technologies to serve, measure, and personalize ads according to Google's policies.
Should I upload sensitive files?
Only upload or process files that are necessary for the task. Remove unnecessary private pages or crop screenshots before using any online tool.
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