Contact Convert My Docs

Convert My Docs is built to make everyday document work easier, but conversion results can vary depending on the original file. If you contact us about Image to Text OCR, include the image format, whether the image was a screenshot, scan, receipt, or document photo, and what part of the result was incorrect. OCR accuracy depends on sharp text, good lighting, straight alignment, and clear contrast.

For PDF tools, please mention whether the PDF has selectable text or whether it appears to be scanned. The PDF to Text and PDF to Word tools work best when the PDF already contains real text. If a page is image-based, it may need OCR before text can be extracted. For Word to PDF questions, mention whether the DOCX uses normal paragraphs, headings, bullets, tables, images, or complex layouts.

For CV Builder feedback, tell us which template you selected and whether the issue is with the form, live preview, PDF download, DOCX download, local save, or a specific CV section such as experience, education, references, languages, achievements, or certifications.

Please avoid sending sensitive documents unless it is truly necessary. If you need help describing a problem, you can often explain the file type and result without attaching the file. If you are asking about the Image to Text, PDF to Text, PDF to Word, Word to PDF, Image to PDF, or CV Builder page, include the tool name in your message.

The contact form below sends your message through a secure server-side route. SMTP credentials are never exposed in browser code, and the form only uses your details to deliver the message to hello@convertmydocs.co.za.

Many common questions are answered in the blog. Read Are Online Document Converters Safe? for privacy guidance, PDF to Word: What Works and What Does Not for PDF conversion limits, and Free CV Builder South Africa for CV Builder advice.